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Noteworthy recent videos, articles, reports, and book selections available online

Noteworthy but not so recent

Videos

The Jurist site of Law-related Webcasts contains many interesting recent lectures and presentations. Among them are the following:

If you have a video available online, please let us know.

Books

Articles

Recent Law Review Articles

  • Benjamin G. Davis, “Building The Seamless Dispute Resolution Web: A Status Report On The American Bar Association Task Force On E-Commerce And Alternative Dispute Resolution,”  ,  8 Tex. Wesleyan L. Rev. 529 (2002)

  • Cheri M. Ganeles, “Cybermediation: A New Twist On An Old Concept,” 12 Alb. L.J. Sci. & Tech. 715 (2002)

  • David E. Sorkin, “Payment Methods For Consumer-To-Consumer Online Transactions

  • 35 Akron L. Rev. 1 (2001)

  • Elizabeth G. Thornburg, “Fast, Cheap, and Out of Control: Lessons from the ICANN Dispute Resolution Process,”  6 Comp. L. Rev. & Tech. J. 89 (2002)

  • Lan Q. Hang,  “Online Dispute Resolution Systems: The Future Of Cyberspace Law,”  41 Santa Clara L. Rev. 837 (2001).

  • Llewellyn Joseph Gibbons, Robin M. Kennedy & Jon Michael Gibbs, “Frontiers Of Law: The Internet And Cyberspace: Cyber-Mediation: Computer-Mediated Communications Medium Massaging The Message,”  32 N.M.L. Rev. 27 (2002).

  • Lucille M. Ponte, “Boosting Consumer Confidence In E-Business: Recommendations For Establishing Fair And Effective Dispute Resolution Programs For B2C Online Transactions,”  12 Alb. L.J. Sci. & Tech. 441 (2002)

  • Lucille M. Ponte, “Broadening Traditional ADR Notions of Disclosure: Special Considerations for Posting Conflict Resolution Policies and Programs on E-Business Web Sites,  17 Ohio St. J. on Disp. Resol. 321 (2002)

  • Mary Shannon Martin, “Keep It Online: The Hague Convention And The Need For Online Alternative Dispute Resolution In International Business-To-Consumer E-Commerce,”  20 B.U. Int'l L.J. 125 (2002)

  • Michael Froomkin ICANN's "Uniform Dispute Resolution Policy"--Causes and (Partial) Cures,”  67 Brooklyn L. Rev. 605  (2002)

Reports

University of Massachusetts Center for Information Technology and Dispute Resolution Online ODR Bibliography

Articles and Papers
 

The Berkman Center for Internet & Society, Harvard Law School, “Pressing Issues II: Understanding and Critiquing ICANN's Policy Agenda.” November 2000.

Robert C. Bordone. “Electronic Online Dispute Resolution: A Systems Approach—Potential, Problems and a Proposal"   Harv. Negotiation L. Rev. 1998, 175-211    

Cabell, Diane, ICANN UDRP Resources.  .

Center for Information Technology and Dispute Resolution, University of Massachusetts. Five eBay Mediation Transcripts.  April. 1999.

Center for Information Technology and Dispute Resolution, University of Massachusetts. Cyberweek 2000 Mediation Simulation Transcript.  February 2000.

DeStephen, Dan and John Helie. “Online Dispute Resolution: Implications for the ADR Profession” 

Femenia, Nora, "ODR and the Global Management of Customers' Complaints: How could ODR Techniques Be Responsive to Different Social and cultural Environments?"

Fouchard, Phillipe. "Alternative Dispute Résolution et Arbitrage: L'évolution des Modes de Règlement des Litiges du Commerce International" 

Gellman, Robert. “A Brief History of the Virtual Magistrate Project: The Early Months,”  May 1996.

Gilbert, Pamela. “On Space, Sex And Stalkers.” Sexuality and Cyberspace

Goldsmith, Jack and Lessig, Lawrence.  “Grounding the Virtual Magistrate.“  Paper prepared for NCAIR Conference on Online Dispute Resolution, Washington, DC . May 1996.

Granat, Richard S. “Creating An Environment for Mediating Disputes On the Internet.” Paper prepared for NCAIR Conference on Online Dispute Resolution, Washington, DC . May 1996.

Grossman, Wendy. Net.Wars. NYU Press. 1997.

Hill, Richard. “On-line Arbitration: Issues and Solutions.” Arbitration International. December 1998.

ICANN Uniform Dispute Resolution Policy

Johnson, David R. “Dispute Resolution in Cyberspace.” 1994.

Johnson, David R. and Post, David G. “Law And Borders--The Rise of Law in Cyberspace.”  Stanford Law Review, 48, 1367. (1996). 

Katsh, E. “Dispute Resolution In Cyberspace.” Conn. L. Rev, 1996, 28(4), 953-980.

Katsh, E. Introduction to The Electronic Media and the Transformation of Law. New York: Oxford U. Press, 1989.

Katsh, E. Introduction to Law in a Digital World. New York: Oxford U. Press.  1989.

Katsh, E. “Online Dispute Resolution.”  In J. Aresty and J. Silkenat (ed.), Guide to International Business Negotiations. Chicago: American Bar Association.     2000.

Katsh, Ethan. “The Online Ombuds Office: Adapting Dispute Resolution to Cyberspace.”  Paper prepared for NCAIR Conference on Online Dispute Resolution, Washington, DC . May 1996.

Katsh, E., Riifkin, J., and Gaitenby, A. “Ecommerce, E-disputes, and E-dispute Resolution: In the Shadow of ‘eBay Law,’” Ohio State J. of Dispute Resolution, 2000, 15(3),  705-734.

Mnookin, Jennifer L. “Virtual(ly) Law: The Emergence of Law in LambdaMOO,” Journal of Computer-Mediated Communication:  2(1), 1996.

Mudd, Charles. “Cybercourt: A Virtual Resolution of Differences or An Alternative Proposal for Law and Order in Cyberspace.” 1995.

Mueller, Milton, "Rough Justice: An Analysis of ICANN's Uniform Dispute Resolution Policy" (2000)

Olmstead, William. “Electronic Dispute Resolution at the NRC.” Paper prepared for NCAIR Conference on Online Dispute Resolution, Washington, DC . May 1996

Perritt, Henry. “Electronic Dispute Resolution: An NCAIR Conference,”Paper prepared for NCAIR Conference on Online Dispute Resolution, Washington, DC, May 1996

Pilcher, Rufus. "Trust and Reliance – Enforcement and Compliance: Enhancing Consumer Confidence in the Electronic Marketplace," May 2000.

Post, David. “Engineering a Virtual Magistrate System.” . Paper prepared for NCAIR Conference on Online Dispute Resolution, Washington, DC . May 1996

Rule, Colin. “New Mediator Capabilities in Online Dispute Resolution.

Michael E. Schneider and Christopher Kuner, "Dispute Resolution in International Electronic Commerce." 

SchWeber, Claudine. “The Use of Technology in Conflict Resolution.” October 1994

Ernest Thiessen, “Beyond Win-Win in Cyberspace.” Ohio State J. of Dispute Resolution, 2000, 15(3), 643.

Valley, Kathleen. “The Electronic Negotiator.” Harvard Business Review, January-February 2000, 16-17.

van den Heuvel, Esther. "Online Dispute Resolution as a Solution to Cross-Border E-Disputes: An Introduction to ODR." August 2000 .

Governmental and Organizational Papers and Reports 

Asia Pacific Economic Cooperation (APEC), E-Commerce Steering Group. Report and proposals for action following the APEC workshop on consumer protection held in Bangkok on 20 July 2000.  July 2000.

BBBOnline. Code of Online Business Practices. October 2000

Consumers International. Disputes in Cyberspace Report, (Executive Summary).  December 2000.

CPR Business-To-Business E-Commerce Initiative  (2000).

European Commission Recommendation 98/257/EC. Principles Applicable To The Bodies Responsible For Out-Of-Court Settlement Of Consumer Disputes

European Commission Report: Out-of-Court Dispute Settlement Systems for E-Commerce: The Report from the Workshop held in Brussels on 21 March 2000. March 2000.

Federal Trade Commission , Summary of June 2000 Public Workshop hosted by the U.S. Department of Commerce and the U.S. Federal Trade Commission, "Alternative Dispute Resolution for Consumer Transactions in a Borderless Online Marketplace,"     . November 2000.

Federal Trade Commission , Workshop on Alternative Dispute Resolution for Consumer Transactions in a Borderless Online Marketplace, June, 2000.

Hague Conference on Private International Law, Report from September 1999 Geneva Roundtable on Electronic Commerce and Private International Law,. April 2000

International Chamber of Commerce. Out-Of-Court Settlement Of Disputes Concerning E-Commerce Consumer Transactions: An Inventory Of Current Approaches.     September 2000.

"Building Trust in the Online Environment:: Business-to-Consumer Dispute Resolution"  Papers and presentations from a Conference jointly organized by the  Organization for Economic Co-operation and Development (OECD), Hague Conference on Private International Law (HCPIL), and International Chamber of Commerce (ICC), The Hague: Netherlands, December 11, 2000

United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards of 1958 ("New York Convention").

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