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Online Case Management for Ombuds Caseload Manager is the premiere platform for managing caseloads in the cloud, with accessibility, transparency, and security.
Designed by ombuds for ombuds, based on IOA standards, it keeps the information you need, and scrubs the remaining identifying information. 

Get It Done With Caseload Manager

Caseload Manager for Ombuds is the first online case management platform
built by Ombuds for Ombuds

Case Management

Track all of your cases in the cloud from any secure web browser, with instant access to case details and updated status information. Based on IOA case categories and visitor demographic information.

Real Time Reporting

Generate reports directly from live data, so you always have updated information at your fingertips. View demographic trends, knowing that all identifying information has been deleted upon the close of every case.

Calendar Management

Track events and activities in real time so nothing gets lost and no action items fall off of your to-do list

Analyze Your Data

Insights about your performance and effectiveness are waiting for you in your case data.  Caseload Manager makes it easier to analyze your data and see where you can improve the services you offer to your parties. You may use canned reports in the system, or export your data to design your own reports.

Design your own System

Order a platform similar to your type of office, then make it
your own. Get rid of any fields or features that you don’t want, add-in all of the features that you want. Create your own fields to track the data that is important to you. 

Managing Your Ombuds Office Doesn’t Have to Be Hard.

Manage your office from anywhere. Whether you are working from home, on the road, or back in your office, have instant access to your case and visitor information, as well as updates from the rest of your team. Let Caseload Manager conduct your intake and alert you whenever a new case is added. 

"The best cloud-based case management system available."

Justin Corbett, Executive Director
Natl. Assn. for Community Mediation
Phoenix, AZ

Ready To Get Started?